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Frequently Asked Questions

I’m having trouble signing up online.

How do I know my registration was received?

Can I volunteer for the Four-Star Bike & Chow?

I’d like to ride a different route than the one I chose when I registered.

I want to bring my child with me. Do I have to pay for him/her?

What about riding a tandem—do I have to pay for two people?

Where does the ride start?

Why do I need my rider and helmet numbers?

What do I need to bring the day of the ride?

What if it rains?

Can I get a refund?

How much does it cost?

Can my registration fee be deducted from my taxes?

What if I still have questions?


I’m having trouble signing up online.

If you have registration problems online, please contact us at 4starinfo14@activetrans.org

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How do I know my registration was received?

A “Thank you for registering” message will appear on your screen and you will receive a confirmation e-mail entitled, “Thank you for registering for Four Star Bike & Chow." Please read the email carefully to verify that your registration was received correctly. The charge on your credit card will appear as “FourStarBike.”

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Can I volunteer for the Four-Star?

Four-Star Bike & Chow needs volunteers in many capacities before, during and after the ride. Keep watch on the Four-Star volunteering page to learn more. 

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I’d like to ride a different route than the one I chose when I registered.

The route options on our sign-up form are for our planning purposes only. Feel free to ride whatever route you like—just make sure you’re there at the right start time.

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I want to bring my child with me. Do I have to pay for him/her?

Our rule for the Four-Star Bike & Chow is “If you pedal, you pay.” This means that children on their own bikes or those being pulled on a trail-a-bike must pay to ride. Children in trailers ride for free.

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What about riding a tandem—do I have to pay for two people?

Our rule is, “If you pedal, you pay.” So, a tandem needs two paying riders, as does an adult rider with a child on a trail-a-bike. Children that are being pulled in a trailer or on a child’s seat on an adult’s bike do not need to pay.

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Where does the ride start?

The ride starts and finishes at the University of Illinois at Chicago's Circle Memorial Grove (Morgan & Taylor Streets). 

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Why do I need my rider and helmet numbers?

Your rider and helmet numbers let event staff and volunteers know you are part of the ride. Please have your number visible at all times so that staff and volunteers know that you are registered. Your numbers are your ticket to get your T-shirt and access to the ride rest stops. 

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What do I need to bring the day of the ride?

  • Rider numbers and helmet (required)
  • Your driver’s license or ID and some cash
  • Water bottle, bike lock
  • Sunscreen, a spare inner tube, pump and tire levers
  • Extra snacks for yourself

For safety purposes, we recommend you do not wear headphones.

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What if it rains?

Four-Star will be held rain or shine.

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Can I get a refund?

Because proceeds from Four-Star Bike & Chow support the efforts of our nonprofit organization, we do not offer refunds. Your investment in this event goes directly toward making Chicagoland a better place for people who bike, walk and take transit.

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How much does it cost?

Registration for Four-Star Bike & Chow is $37 ($32 for Active Transportation Alliance members).Youth 17 and under pay $15. You can also save on registration while supporting a worthy non-profit; registration and an Active Trans membership is $61. Sign up before noon Monday, August 25, 2014 when prices go up $5 on all registrations.

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Can my registration fee be deducted from my taxes?

Your event registration is a donation that does not exceed the fair market value of the goods and services received, and is not eligible for a tax deduction.
 
However, memberships and donations that are processed with your registration are considered charitable contributions and may be eligible for a tax deduction.
 
Donors will receive a receipt acknowledging the value of charitable contributions after the transaction is processed. 

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What if I still have questions?

If your question isn’t answered on the web site, feel free to email us at 4starinfo14@activetrans.org or call the Active Transportation Alliance at 312.427.3325 or come by our office at 9 W. Hubbard St., Suite 402, Chicago.

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